What does FAQ stand for?
FAQ stands for Frequently Asked Questions. Next!
How much do your badges cost?
Our badges are as cheap as a baby bird (cheep! cheep!). Prices vary by quantity and the breakdowns are listed on each product's page.
Do you accept purchase orders?
Of course, simply enter your purchase order number in the purchase order field during the checkout process. A copy of the purchase order by be emailed to email@example.com.
What is the price for more than 10,000 badges?
Orders greater than 10,000 pieces may be eligible for greater discounts please contact us with your requirements.
How long will my order take to process and deliver?
Production time is as quick as can be! However, please remember that due to the custom nature of the products we sell, a production time of 4 working days exists on top of the estimated shipping time. Small orders will be easily produced in this time frame, larger order (several thousand) will take longer. If you have a delivery deadline please contact us via email firstname.lastname@example.org or call (03) 9016-4416 with your order number to obtain a more accurate delivery estimate.
Can I pick my order up?
Order pick up is available from our office in Heidelberg Heights, Victoria (3081). Please wait for notification that your is ready to collect (usually 4 working days). We only accept orders via our website and do not offer a 'while you wait' service.
How do I use the badge template for my artwork?
Setting up artwork for your custom badges is a cinch, all you have to do is download the Adobe Photoshop & Illustrator template from out artwork page and size up your artwork within the inner circle with a full bleed background. Then submit the layered Photoshop or Illustrator template file to us, along with your order and we are in business. If the idea of setting up a template is a little too daunting, simply send whatever artwork you have and we will get it sorted.
What payment methods are available for my order?
Paying for your custom badges is easy. We offer a fully secure 128-bit encryption SSL payment server with a payment gateway provided by Australia's leading provider eWay (http://www.eway.com.au). Our sercure online merchant facility is provided by The Commonwealth Bank of Australia.
Can you send me and invoice or account for my order?
All orders must be paid for in full at the time of placing the order. Payments are accepted by credit card only.
What is the minimum quantity for an order?
The minimum order is 50 pieces. An order of 50 pieces may contain only 1 design.
Orders for our template Hens Night badges require a minimum of 25 pieces per design.
Can I have multiple designs in my order?
Yes! you may have multiple designs in your order in multiples of 50. For example an order of 100 badges could contain 2 designs (2 designs x 50 each = 100) an order of 200 badges could contain 4 designs (4 x 50 = 200) and so on.
Can I get single / individual badges made?
Sadly we cannot produce orders for a single badge. Setup costs and logistics have proven this to be unreasonably expensive for our customers.
Where are you located?
We are located in Melbourne, Australia and ship all over the country and the world. Our products are proudly Australian made and Owned. Visit the contact page for more details.
Can I hire a badge making machine?
Sadly, we do not offer a badge machine hire service. Please visit our friends at http://www.cuttingart.com.au/badge-making-machine-hire to hire a badge making machine.
All prices are in AUD